Frequently asked questions

What services does At Home Kenya offer?

At.Home Kenya offers a comprehensive range of services, including personalized caregiving, tailored nutrition plans, medical equipment leasing, and telehealth consultations. Our goal is to provide holistic care to support various needs.

What qualifications do your staff have?

Our staff are highly trained professionals with certifications and experience in home care and all their relevant fields. They are equipped to handle a range of care needs, from daily living assistance to specialized medical care.

How do I request caregiving services?

To request caregiving services, you can contact us through our website's contact form or by phone. We will arrange an initial assessment to understand your specific needs and develop a customized care plan.

Can you help with post-surgical care?

Absolutely. We provide tailored post-surgical care including assistance with medication management, wound care, and general support to help with recovery. Our caregivers are experienced in handling post-surgical needs.

What is the cost of caregiving services?

Our caregiving service costs depend on the level of care required and the duration of the service. For detailed pricing, please refer to our rate card or get in touch with us directly for a personalized quote.

How long is the caregiving service contract?

The duration of the caregiving service contract is flexible and can be tailored to your needs, whether it's for a short-term period or a long-term arrangement. We will work with you to establish a plan that fits your requirements.

What are the minimum requirements for the caregiving course?

The minimum requirements for our caregiving course include a basic understanding of healthcare principles and a high school certificate. For specific details, please refer to the poster or contact us directly.

How does the blended caregiving course work?

Our blended caregiving course includes online modules and in-person sessions. Students complete online tasks during the week and attend weekend classes. The course spans four months, plus one month of practical attachment.

Can I apply for the caregiving course at any time?

Yes, our intake is ongoing. You can apply at any time, and we will place you in the next cohort based on availability and quorum. For more details, please contact us.

How can I contact customer support?

For customer support, you can email us at info@athomekenya.com or call us directly. Our team is available to answer your questions and provide assistance as needed.